Protecting your personal information is our top priority at ck399. This privacy policy clearly explains what data we collect, how it is used, and what rights you have.
Ck399's privacy policy applies to all members using our platform. Whether you are registering, playing, or using any of our services, this privacy policy is in effect. It explains what data we collect, why we collect it, and how we keep it secure.
Ck399 is an internationally licensed gaming platform serving members in Bangladesh and other countries. We believe transparency and trust are the foundation of a strong customer relationship. This privacy policy is written in full to ensure you can understand it with ease.
Important: By creating an account on ck399, you are considered to have accepted this privacy policy. If you do not agree, you should not use our services.
Ck399 collects only the information needed to provide you with our services. We do not collect excessive or unnecessary data. The different types of information we collect are described below.
Full name, date of birth, nationality, NID or passport number
Mobile number, email address
Mobile banking number, transaction history
Game history, betting records, win/loss data
IP address, device type, browser information
Scanned ID copy, selfie photo
Automatic Data Collection: When you browse ck399, certain information is automatically collected via cookies and log files. This data is used to improve the site and personalize your experience.
Ck399 uses collected data for specific purposes only. We never misuse your information. A detailed list of how your data is used is provided below.
| Purpose | Description | Legal Basis |
|---|---|---|
| Account Management | To complete registration, login, and account verification | Contract Compliance |
| Payment Processing | To securely process deposit and withdrawal transactions | Contract Compliance |
| KYC Verification | To verify identity and prevent fraud | Legal Obligations |
| Customer Service | To troubleshoot issues and provide support | Legitimate Interest |
| Bonuses & Promotions | To send relevant offers and bonuses | Consent |
| Security Protection | To detect fraud, cheating, and illegal activity | Legitimate Interest |
| Legal Compliance | To meet regulatory requirements | Legal Obligations |
Ck399 uses cookies on its website. Cookies are small text files stored in your browser. They help improve your experience and ensure the site functions properly.
Cookie Controls: You can manage cookies at any time through your browser settings. However, disabling essential cookies may affect the functionality of certain features on the site.
Ck399 retains your data only for as long as necessary. Information that is no longer needed is deleted after a set period. The retention periods for different data types are outlined below.
Retention for Legal Purposes: Certain information must be retained for a specified period without your consent due to legal obligations. In such cases, we are unable to delete your data upon request.
Ck399 never sells your data or shares it with third parties for marketing purposes. In certain circumstances, limited information may be shared with our trusted partners.
Contractual Safeguards: All of ck399's third-party partners operate under strict data protection agreements and are bound to uphold your privacy.
Under ck399's privacy policy, you have several important rights regarding your own data. Contact our support team to exercise any of these rights.
You can request to see all the information we have collected about you at any time.
You may request corrections to any inaccurate or incomplete information.
In certain circumstances, you may request the complete deletion of your data.
You can download your data in a standard, portable format.
You may request that the processing of your data be restricted to specific purposes.
You may object to your data being used for marketing or analytical purposes.
Ck399 uses industry-leading security technology to protect your personal information. The following security measures are active as part of our privacy policy.
You also have responsibilities: Always keep your account password confidential, never share it with anyone, and avoid logging in on public Wi-Fi.
Ck399 strictly prohibits registration or participation by anyone under the age of 18. Our privacy policy places special emphasis on protecting the data of minors.
Warning: If a minor opens an account using false information and is discovered, all account balances will be forfeited and legal action may be taken.
Ck399 reserves the right to update this privacy policy when necessary. Changes may occur due to legal requirements, new services, or technical reasons.
Note: Check this Privacy Policy page regularly to stay informed of the latest updates.
Every step we take is dedicated to protecting your data — this is not just a statement, it is a real commitment.
Every transaction and communication is protected with bank-grade SSL encryption. No one outside can access your information.
Ck399's KYC process protects your account from unauthorized use. Verified accounts carry virtually zero risk of fraud.
Ck399's privacy policy is clear — your personal data is never sold or rented. This is our core commitment.
Your data is not kept indefinitely. Once the required retention period ends, it is securely deleted.
Ck399 follows international best practices for data protection. Our security measures are regularly audited by independent experts.
If you have any questions or concerns about our Privacy Policy, our 24/7 support team is ready to help.